21st February 2017

Public File

Apple FM is a Community Radio Station which is regulated by the Government regulator OfCom. Each local Community Radio Station in the UK has requirements to deliver social gain and benefit the local community it serves. OfCom require us to hold and publish a Public File in respect of its music and local content, such as news, speech levels etc. Our Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc.  Our Public File is to give you a understanding of what you should expect from our output and what we are doing for our local community.

Ofcom
Ofcom, the Office of Communications, is the independent regulator and competition authority for the UK communications industries, with responsibilities across television, radio, telecommunications and wireless communications services. Visit the Ofcom website for more info.

Formats
All community radio stations have written ‘formats’, laid down by Ofcom, that they must follow at all times.

Operational information
Transmission: Apple FM is available on 97.3FM across Taunton Deane, online via www.applefm.co.uk or within Musgrove Park Hospital on Hospedia at the patients bed side.

Automation: We sometimes use computer technology to automate certain programmes, such as overnight, with a mixture of pre-recorded shows. We are proud to say that most of our programming (7am – 10pm) is live from our studios in Musgrove Park Hospital. At weekends we have a mixture of live and pre-recorded programmes.

News, Weather & Travel Bulletin Schedule
News Bulletins on the hour are provided and syndicated by Sky News Radio which include UK and world news together with sport, entertainment. During Breakfast (7am – 9am) and Drive Time (4pm – 6pm) local news is sourced locally and broadcast from our studios. At relevant times additional news bulletins may be broadcast.

Weather information is provided by the UK Met Office and read by our studio presenters at around half past the hour or during our Breakfast and Drive-Time shows at quarter past and quarter to each hour.

Local travel information is broadcast between 7am – 9am and 4pm – 6pm Monday to Friday, additional local travel information may be broadcast if deemed necessary.

The Local News & Travel Teams
You can provide us with local news and travel info by contacting us on our Get In Touch Page.

The Programme Schedule
Apple FM programme schedule is available here.

Events/ Charities Support or Coverage
Apple FM is a CIC (Community Interest Company), any profits produced will be used to either improve the future provision of Apple FM or for the delivery of social gain to members of the public or our target community.

Our Playlist
Information about the music we play is available on our Music Page.

Station Contact Details
Apple FM
The Studio
Musgrove Park
Taunton
Somerset
TA1 5DA

Tel: 01823 288970
Web: www.applefm.co.uk

How to Complain or comment about our service
If you have a complaint to make about us, in the first instance please submit your complaint using the one of the following methods:

By Post to: The Administrator, The Studio, Apple FM, Musgrove Park, Taunton, Somerset, TA1 5DA
Via email: in the first instance to complaints@applefm.co.uk . Please ensure you provide us with your full postal address as we will reply to you by post

If you are unhappy with the response you receive, you can complain directly to the regulator, OfCom. Their website has full details about how to do this.

Privacy Policy
Our Privacy Policy can be viewed by clicking here.

Copyright
Copyright information can be viewed by clicking here.

CIC Registration Name & Number
Apple FM CIC- 07712546

Charity Registration Name & Number
Apple FM Registered Charity- 283809